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Shipping Policy

 

All material will be shipped via UPS.  UPS does not deliver to P.O. Boxes. 

UPS charges calculated in our shopping cart are approximate.  Actual charges may vary due to shipping weight.  Exact charges and UPS tracking number will be emailed to you when your order has shipped.

We reserve the right to group items into as few shipments as possible and you will be charged for each shipment.  Should we have to break out your order to more than one shipment, you will be charged for each shipment (including backordered items).

All orders will be shipped within 3-5 days except for backordered items.  You will be notified of any delays. In those instances when Sequoia Brass and Copper does not have the materials in stock, it will schedule a delivery date following its receipt of the materials and you agree to accept the delivery of the materials at that time.   We are currently serving the United States only. 

UNDELIVERABLE PACKAGES

Occasionally packages are returned to us as undeliverable.  When UPS returns an undeliverable package to us, we issue a full refund (including shipping charges).  We are unable to re-ship orders that are returned to us as undeliverable.  If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our shopping cart.

 


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Sequoia Brass and Copper
2353 Industrial Parkway West
Hayward, CA 94545

Call us at 510-887-5525
or Toll Free at 1-800-362-5255
 Fax us at 510-887-0601